Time lag between changes and updates of documentation and training material
October 5, 2010 in Operational Performance
Time lag between changes and updates of training, procedures and documentation materials.
October 5, 2010 in Operational Performance
Time lag between changes and updates of training, procedures and documentation materials.
October 5, 2010 in Operational Performance KPI Owner Business manager, CIO, Consultant, CTO, Enterprise architect KPI Reviewer CEO, CIO, CTO, Enterprise architect, IT Architecture, Quality Manager
Time-to-market of new products/services.
The time it takes from the time a product is envisioned or defined until it is in the market.
Industries: AllMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
Average waiting time per trailer.
Industries: Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
percentage of capacity utilized to the total capacity of the non bonded ware houses.
Industries: Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
percentage of capacity utilized to total capacity
Industries: Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
To be measured for each equipment class to tap increase in downtime due to maintenance or any other issue.
Industries: Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
Time taken to examine the rake at pre- defined intervals
Industries: Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
Loading + unloading time per rake at a terminal
Industries: Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Operations Officer KPI Reviewer Terminal Manager
Average time spent by a rake waiting for placement at a terminal
Industries: Logistics, Logistics-terminalMarch 7, 2010 in Operational Performance KPI Owner Terminal Manager KPI Reviewer CEO
ratio of total tonnage handled to number of employees. Can be used to benchmark employee productivity across terminals. comparison should be done separately for mechanized and conventional handling terminals.
Industries: Logistics-Port