April 27, 2010
in Enterprise Architecture, Information system KPI Owner Enterprise architect KPI Reviewer CTO
Number of development and deployment environments.
Though this metric alone does not give insight into the group objectives. It should be used with other metrics like number of solutions deployed or number of solutions developed over the time.
Update Frequency: Six Monthly
April 27, 2010
in Enterprise Architecture, Information system KPI Owner Consultant KPI Reviewer CEO
Number of annual design consulting engagements. Valid for consulting organizations.
Update Frequency: Yearly
Tags: Knowledge, Management, Strategic management, Technology_Internet
April 27, 2010
in Enterprise Architecture, Information system KPI Owner IT manager KPI Reviewer CTO
Annual savings from errors avoided in design reviews. Should be valued by taking into accounts, the issues identified in reviews and attaching cost parameter to it.
Update Frequency: Quarterly
April 27, 2010
in Enterprise Architecture, Information system KPI Owner IT manager KPI Reviewer CTO
Percentage of projects conducting architecture reviews.
Update Frequency: Quarterly
April 27, 2010
in Enterprise Architecture, Information system KPI Owner CIO KPI Reviewer CEO, CFO
Percentage of projects with assigned architects = number of projects with assigned Architectures [Data, Technology, Information and Systems] to the Total number of Projects.
Update Frequency: Quarterly
Tags: Computing platforms, Parallel computing, Technology_Internet
March 26, 2010
in Financial Performance KPI Owner CIO KPI Reviewer CEO, CFO
% reduction in maintenance cost of all systems. Know, how much cost y-o-y your manager can bring it down. to be calculated as total reduction in maintenance of IT systems / Total maintenance cost.
Update Frequency: Quarterly
Tags: Condition-based maintenance, Information technology management, Maintenance, manager
March 26, 2010
in Financial Performance KPI Owner CIO KPI Reviewer CEO, CFO
Total value creation from IT growth function: IT growth function will include
- Any research activity in IT which can lead to business growth
- Any Architecture, design or development project [IT]which will be used by business stakeholders, which will lead to growth
Total Value created from these activities is required to be estimated to record this metric.
Update Frequency: Quarterly
Tags: Business/Finance, Function, Marxist theory, Valuation using discounted cash flows
March 26, 2010
in Financial Performance KPI Owner CIO KPI Reviewer CFO
Total value creation from IT support function: IT Support function includes all activities by IT which results in:
- support of any IT System which is currently been utilized by the business users
- Support of IT System currently utilized by the Customers of the business
- Any IT activity or new development which is utilized to stabilize the fluctuations in business.
Estimation need to include the value creation from any such activities.
| Total alue creation from IT support function |
Update Frequency: Quarterly
Tags: Estimation theory, Evaluation strategy, Finance, Function, Likelihood function, Valuation using discounted cash flows
March 26, 2010
in Financial Performance KPI Owner CIO, IT manager KPI Reviewer CEO
Total Value created by enabling IT Products and services in an organization. This metric helps in removing the misconception of IT as a cost function
Update Frequency: Quarterly
Tags: Business/Finance, Cost, Marxist theory, Metric
March 26, 2010
in Financial Performance KPI Owner CIO KPI Reviewer CFO
% of funds planned or used for enabling growth in an organization [read in RnD function, developing new features, enabling more features or automating a new work-flow...] with IT to the total IT budget.
Update Frequency: Quarterly
Tags: IT budget, IT Growth, Technology/Internet